Privacy Policy

Information We Collect

We collect information that you provide directly to us, including:

Personal Information

• Name, email address, phone number, and mailing address
• Company name and business information
• Payment and billing information
• Account credentials and login information

Shipment Information

• Pickup and delivery addresses
• Freight details, weight, and dimensions
• Tracking and delivery information
• Special handling instructions

Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our logistics services
• To process and fulfill shipment requests
• To communicate with you about your shipments and account
• To process payments and prevent fraudulent transactions
• To send marketing communications (with your consent)
• To comply with legal obligations and resolve disputes
• To analyze usage patterns and improve our website

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share information with third-party service providers who perform services on our behalf, including payment processing, data analysis, email delivery, and customer service.

Business Partners

We may share information with partner carriers and logistics providers to facilitate shipment delivery and tracking.

Legal Requirements

We may disclose information if required by law, court order, or governmental regulation, or to protect our rights, property, or safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of sensitive data during transmission and storage
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices
• Secure data backup and disaster recovery procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Deliver relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Shipment records are typically retained for 7 years in accordance with transportation regulations.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: